As co-owner and principal of strategic communications, Jennifer Volk devotes her extensive expertise to supporting public-sector organizations in planning and implementing strategic communications crucial to meeting their goals. Her work includes managing more than 50 referendum campaigns for school districts, fire districts, community colleges and municipalities, resulting in billions of dollars in building and operating funds; and developing and managing community engagement programs across the nation that involved community members in making decisions about the future of their public schools, fire departments, community colleges and cities. Her areas of expertise include strategic planning, community engagement, campaign management, social media strategy, media relations and crisis management. Jennifer finds solutions to ensure her clients are authentically engaging their communities, while also using data to make solid decisions. Jennifer and her team are problem solvers, using their wealth of experience to help organizations overcome challenges and bring a fresh, strategic perspective to their situations. Her innate curiosity leads her to ask questions and learn the most she can about her clients, so she can provide the best solutions to their individual needs. 

Prior to joining Creative Entourage in 2009, Jennifer worked as a senior associate at UNICOM ARC for 18 years. Other roles include communications director and interim executive director for KidSmart, media relations assistant for the Rockwood School District, and general assignment reporter for KOMU 8, the NBC affiliate in Columbia, Missouri. She earned a bachelor’s degree in broadcast journalism from the University of Missouri-Columbia, and her work has earned recognition from the Missouri School Public Relations Association, Illinois School Public Relations Association, the National School Public Relations Association, 3CMA (City-County Communications and Marketing Association), The Tellys, and the Business Marketing Association. 

Growing up, Jennifer attended school in Indiana, New Jersey, and Ohio before moving to Missouri where she attended high school. Today, she lives in the St. Louis suburb of Clayton with her husband Ben, two daughters and their boisterous bichon puppy Bigsby. Traveling across the country for her clients supports her hobby of finding great travel deals. She loves visiting everywhere from cities to the mountains. Closer to home, she enjoys St. Louis Cardinals games and following Mizzou and Ohio State sporting events and crafting with her daughters. In her free time, she also volunteers as a member of the St. Michael School of Clayton Board of Directors and as president of the Clayton Community Foundation. She also served on the St. Louis Chapter of the Mizzou Alumni Association Board, including a term as its president, and was a founding board member of both LoveU2Pieces and KidSmart-Tools for Learning.

Jennifer’s Fun Fact
Always up for a new adventure, Maddie (our oldest) got me skiing about three years ago and now I love it (although you won't find me on a black diamond run)!

Jennifer on Creative Entourage
We are here to make a difference in the communities we serve. My family is precious to me, and I wouldn’t miss nights at home with my girls to help someone sell widgets or simply make money. We do work that matters. Our efforts impact entire communities and the lives of thousands of children and families. I’m passionate about education and believe a quality education is transformative for our children and our communities. I also love politics and have found a way to follow that passion without wading into its negative aspects. I’m proud that we are a woman-owned business.